Solution To Blackberry Error ‘Could not start the camera. Close other applications and try opening the camera again’

Posted by Eta Uso Jr ⋅ April 25, 2012 ⋅ 7 Comments

Filed Under Blackberry Camera Issues

Environment

BlackBerry® smartphones with an integrated camera

Overview

When trying to launch the camera application on the BlackBerry® smartphone, the following error message appears:

Could not launch camera application, close other applications and then try again.

Cause

This issue may be caused by one of the following:

There are too many open applications on the BlackBerry smartphone.

There is a physical problem with the integrated camera.

Resolution

Cause 1

There are too many open applications on the BlackBerry smartphone.

Resolution 1a

Close all applications on the BlackBerry smartphone. On the BlackBerry smartphone, display the menu and select Close.

Resolution 1b

Perform a hard reset on the BlackBerry smartphone. Then attempt to open the camera application again.

Resolution 1c

Run the BlackBerry smartphone through the application loader tool.

Warning: The above procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data prior to performing the procedure.

Cause 2

There is a physical problem with the integrated camera.

Resolution 2

If all the above have been attempted and the camera application does not open, contact the service provider for further assistance.

About Eta Uso Jr

You won't be wrong in defining me as a combination of creativity, humility and discipline. People say I am Young, Smart and Incredibly Intelligent. An outstanding Electrical / Electronic Engineer with a Masters in Artificial Intelligence and Computing. Also possessing great passion for Information Technology and an ever active Delegate at the yearly GITEX Technology Week, Dubai, UAE - The Middle-East's most prestigious Information Technology event.

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Discussion

7 thoughts on “Solution To Blackberry Error ‘Could not start the camera. Close other applications and try opening the camera again’”

Thanks for this Eta, you are God-sent. This really helped.

Posted by Arkansas | May 2, 2012, 7:04 am

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I wonder why I didn’t see these earlier. I kept on formatting and reinstalling every software available on my 9780 until I saw this post and then I knew it was a hardware problem with my camera and not software. Finally got it replaced. Thanks Eta.

Posted by Eldie Shawn | May 2, 2012, 7:08 am

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- please can you explain to me how you manage make it or how you reset your 9780 because am having the same problem and dnt knw what to do pls enlight me.
  
  Posted by olaniyi | March 25, 2013, 5:52 pm
  
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  - Kindly read the article.
    
    Posted by Eta Uso Jr | April 2, 2013, 8:32 pm
My sister has been facing same issues with her fone. I just sent her this page so that she may go through it and extract the solution for herself. Thanks.

Posted by Chigozie | May 2, 2012, 7:09 am

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I am using a blackberrytorch 9860 and every time I start the camera or video camera I get an error message that I shouild close other applications and try opening the camera again. Please help

Posted by edward | February 21, 2014, 7:24 pm

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- You might have to do a full operating system restore.
  
  Posted by Eta Uso Jr | February 21, 2014, 7:49 pm
  
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